Returns & Exchanges Policy
We accept returns and exchanges within 30 days of delivery. Itemsmust be unused and in their original packaging. Please note that itemsmarked “Final Sale” cannot be returned or exchanged. Original shippingcosts are non-refundable, and buyers are responsible for the returnshipping fees.
You can contact us by using our contact form or emailing us atsupport@phoneshell.com.
Received a Damaged Item?
If your product arrives damaged or defective, please contact us rightaway so we can resolve the issue. To help us assist you as quickly aspossible, kindly include clear photos of the damage when reaching out.
Lost in Transit?
If your package is lost in transit, please contact us within 30 days afterthe estimated delivery date. Claims deemed an error on our part will becovered at our expense. Claims not deemed an error on our part arethe responsibility of your local USPs, so we urge you to reach out tothem for any issues.
Shipped orders become the responsibility of USPs. If your package wasstolen, please contact your local USPS for a solution.
